Know1Number Compliance

SMS Program Details

This page describes the current Know1Number SMS program for account holders. It is intended to provide a clear public description of the opt-in process, message types, opt-out behavior, and support language.

How to Opt In

Account holders opt in during registration on the Know1Number signup page by:

  1. Entering a mobile phone number.
  2. Reviewing the SMS disclosure language.
  3. Checking the SMS consent checkbox before account creation.

Program Summary

Program name: Know1Number emergency alerts

Message frequency: varies based on incidents and account activity

Message and data rates may apply

Reply STOP to opt out, HELP for support

Sample Messages

Opt-in consent language at signup

I agree to receive emergency SMS alerts from Know1Number. Message frequency varies by incidents and contact activity. Reply STOP to opt out and HELP for support. Message and data rates may apply.

Example call notification alert

Know1Number: Emergency number dialed for [protected person's name]. Stand by to receive a call from [protected person's assigned phone number].

HELP response

Know1Number emergency alerts: reply STOP to opt out. For help, contact support through the Know1Number app.

STOP confirmation

You have opted out of Know1Number emergency SMS alerts. No more messages will be sent. Reply START to opt back in if supported.

Related Documents

Review the legal terms governing the messaging program in the Terms of Service and Privacy Policy.